Privacy Policy

1. important information

This Privacy Policy governs the processing of personal data of x-supplements.com users. We make every effort to ensure the highest level of protection of your privacy and the information you provide to us. Familiarizing yourself with this Privacy Policy, or Fair Processing Policy, is essential, as it will give you a full understanding of the ways and purposes for which we use your data. This privacy policy supplements, but does not replace, other regulations.

2. data controller

The administrator of your personal data is Fundamina s. r. o., Hornočermánska 1556/76, 949 01 Nitra, Slovakia, IČO: 57065578. If you have any questions regarding data protection, please contact us by e-mail: kontakt@x-supplements.com or by phone: 537933464.

3 Scope of personal data processed

We process your personal data to the extent necessary for the following purposes:

• Fulfillment of orders: name, surname, mailing address, e-mail address, telephone number, payment data;
• Create a user account: name, surname, email address, phone number;
• Newsletter mailing: email address;
• Handling inquiries via contact form: name, surname, email address;
• Site traffic analysis and marketing: IP address, cookies, purchase history.

4 Legal basis for data processing

The processing of personal data is carried out on the basis of Article 6 (1) (a), (b), (c) and (f) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. (RODO). Users’ data will be processed only in accordance with data protection regulations. Where data is processed by a controller or processor located in the European Union or concerns data of persons residing in the European Union, data protection laws include the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the ePrivacy Directive (2002/58/EC) (as amended) (“ePrivacy Directive”) and any implementing legislation related to the said regulations.

Depending on your location, additional regulations may apply. Unless otherwise specified, we will process your personal data in accordance with the aforementioned data protection regulations.

5. data retention period

Your personal data will be stored for a period of time:

• necessary for the performance of the contract or provision of services;
• required by tax and accounting laws;
• Until you revoke your consent to data processing (e.g., in the case of a newsletter).

6. user rights

You have the following rights under the RODO:

• The right to access your personal data;
• The right to rectify personal data;
• The right to erasure of data (“right to be forgotten”);
• The right to restrict processing;
• The right to data portability;
• The right to object to processing;
• The right to withdraw consent to the processing of personal data at any time.

7 Recipients of personal data

Your data may be shared with entities that support us in providing services, such as:

• IT service providers;
• courier and logistics companies;
• payment service providers;
• accounting and consulting firms.

Third-party suppliers

We work with the following third-party suppliers:

• PayU – online payment processing system;
• InPost – provider of logistics and courier services;
• Google Analytics – a tool for analyzing website traffic.

8 Cookies

Our website uses cookies for analytical and marketing purposes. They are used to improve the functionality of the site and to tailor content to your preferences.

If you comment on the site, you may agree to have your name, email address and website stored in cookies so that the data can be conveniently filled in for future comments. These cookies expire after one year.

If you visit the login page, we will create a temporary cookie to verify that your browser accepts cookies. It does not contain any personal information and will be deleted when you close your browser.

When you log in, we also create some cookies to store your login information and selected display options. The login cookies expire after two days, and the display options cookies expire after one year. If you check the “Remember me” option, your login information will expire after two weeks. When you log out of your account, your login cookies will be deleted.

8.1 Types of cookies

We use two types of cookies:

• Session cookies – stored on your device until your browser session ends;
• Persistent cookies – remain on your device until you delete them.

8.2 Purposes of using cookies

Cookies are used for:

• To ensure the proper functioning of the website;
• website traffic analysis;
• Personalization of content and advertising.

9. data security

We make every effort to ensure maximum security of your personal data. Our website uses data encryption (SSL), and data processing procedures are regularly monitored and updated. In order to protect your personal data from accidental loss, misuse, unauthorized access, modification or disclosure, we use appropriate IT security measures. We make every effort to ensure the highest level of security of your personal data.

10. changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy.

We will inform you of any changes through our website.